They are undoubtedly very easy to follow and fixes the problem. MacBook Pro keyboard and trackpad not working? © 2021 Setapp Limited, NSC Campus, Mahon, Cork, T12 XY2N, Ireland. Restarting the Macbook will reset several settings and resolve the issue at hand without much hassle. It … Its revised its design once, but not with much improvement. One thing to note is that a MacBook keyboard isn’t like most other keyboards on the market. Rotate the Mac and repeat the process on the remaining half maintaining the left-to-right motion. HELP my husband’s late 2008 MacBook Pro 17 inch keyboard will not work. If your keyboard or trackpad issues have just started, it’s possible that a recent change in software or settings has caused the problem. Remember to reset both as just resetting SMC alone won’t work. Fix Keyboard Backlight Not Working Macbook Pro/Air If you are also experiencing backlight not working issues on Macbook Air, MacBook Pro, or MacBook then today we will troubleshoot these issues. Here are some other things I have tried: 1) External keyboard and mouse work perfectly fine. As mentioned earlier, dust particles in the keyboard may cause such problems with your MacBook Air or MacBook Pro. Lots of users have been experiencing issues with their Apple butterfly keyboards as well. If malware is to blame for whatever is happening with your Mac: Navigate to Malware Removal in the sidebar, Click Scan and delete anything suspicious if found. Delete .plist files Please come back from another device. Press down and hold these keys on your keyboard – Control, Option, Shift. Repeat the process for a thorough clean, but remember to use compressed air along with a straw to limit the airflow. Naturally, Apple is working to fix the problem in upcoming models of MacBook Pro and MacBook Air, but if you’ve bought one in the last few years, unfortunately, those fixes aren’t going to help you. Many MacBook Air users are having issues with their keyboard. Truth is not every issue with your MacBook is a hardware problem. Took top off to make sure keyboard connection ok to top case, is ok. Try setting them back to their factory defaults by deleting your .plist (or “property list”) files. It’ll reset some options like the time it takes for your MacBook to go to sleep when left idle, but it won’t change any truly important settings. Part of the problem is that it isn’t simply a matter of replacing a single key on the butterfly keyboard — the entire MacBook keyboard has to be replaced, making it a fairly significant repair job. It might sound too basic, but we often undermine the importance of a fresh start. I hope the issue is resolved ASAP and your Mac is back to its form glory as soon as possible. Setapp uses cookies to personalize your experience on our website. Like many other MacBook users, my keyboard began to malfunction. To restart your Mac, click the Apple menu > Restart. 1) Shut down your MacBook Pro. Clean Keyboard. Even, it is one of the recommended methods by Apple. The culprit might be some software settings or over-heating, especially if the device has been running non-stop for a while. Dear Apple, here's how I solved my MacBook keyboard problem. Keyboard & trackpad not working. Setapp lives on Mac and iOS. Ready to check them out? Rotate your MacBook onto to its right side and spray the keyboard again, from left-to-right. There are chances that a bug is causing the issue or some setting has been mistakenly altered. Sometimes software conflicts can arise and create irritating, persistent issues that you don’t know how to resolve. iStat Menus shows you exactly when your computer starts slowing down. Don’t worry; this issue is fixable. This is a very annoying issue. Fix Macbook Keyboard Not Working. It is true; cleaning is actually a recommended solution to fix MacBook keyboard not working. Here are some more tricks to make the most of your MacBook: A self-professed Geek who loves to explore all things Apple. If you find your MacBook trackpad not working, there are a few steps you can take. A malfunctioning Mac keyboard can be very disturbing. Software problems might cause keyboard misbehavior. To reset the SMC on your MacBook, follow these steps: Shut down your MacBook. Note that only Intel-based Mac computers have an SMC. It is simple but effective. If both your MacBook keyboard and trackpad aren’t working, then there are a few possible problems that might be causing the issue: hardware and software. In case you don’t know how to do it, check out our detailed step-by-step guide for help. So instead of trying to figure out what’s going wrong with your Mac, get CleanMyMac X to do it for you. CleanMyMac X is by far the best Mac maintenance app on the market with a whole range of tools, including a full-system cleanup, a professional uninstaller, malware scanner, a file shredder, and an ever-updating set of optimization tweaks. By accessing the keyboard preferences and uncheck the option. Alternatively it may be that it is the keyboard of your Mac laptop that isn't working - your MacBook, MacBook Air or MacBook Pro might be unusable because the keypad has stopped working. If both your MacBook keyboard and trackpad aren’t working, then there are a few possible problems that might be causing the issue: hardware and software. The type of service will be determined after the keyboard is examined and may involve the replacement of one or more keys or the whole keyboard. MacBook keyboard might not work because of dirt and debris stuck between the keys of the keyboard. Apple has admitted that there’s a flaw with their design and as long as your MacBook is recognized as one of the afflicted models (if your keyboard isn’t working, it probably is) then all you have to do is take your laptop to an Apple Authorized Service Provider, Apple Retail Store, or Apple Repair Center, and they’ll handle your MacBook or MacBook Pro keyboard replacement. For that, just download iStat Menus and you’ll be able to monitor your Mac’s performance in real time effortlessly. If the keyboard of your Macbook Air or Pro still isn’t working or the problem recurs, get it checked by a professional or Apple Support. Before you can fix the problem, first you have to determine exactly what the problem is. By using MacClean, you kick it back your keyboard to work. Designed to sit in your menu bar and give you detailed rundowns at a glance, this optimization utility is bar none when it comes to knowing what’s happening with your machine. The list also includes Spacebar not working, keyboard not working except power button, and many other similar problems on MacBook Air and MacBook Pro. But it does work like a charm, so do try it without fail. What to Do If Macbook Keyboard is Not Working? Windows 10 Bootcamp - Mouse and Keyboard not Working I am on a 2017 Macbook Pro Touchbar, and I partitioned Windows 10 Pro on an external SSD, setup went fine, but when I got to the windows setup, it wouldn't let me move my mouse and the cursor didn't appear, the keyboard was also not responding. Meantime, prepare for all the awesome things you can do with Setapp. The longer answer is an authorized Apple dealer will fix your MacBook Pro keyboard for free. In some cases, if your MacBook Pro trackpad isn’t working, you can try to disable Force Click to fix the issue: Open System Preferences in your Applications folder. In that case, your automatic keyboard backlighting may not trigger. Is your MacBook Pro keyboard not working? Here are a few more tips to test before taking your MacBook into an Authorized Apple Service Provider. It might sound too basic, but we often undermine the importance of a fresh start. Note: This is a slightly complex and risky procedure, as excess airflow can further damage the keyboard. Macbook Ambient Light sensors. If an update is available, click on Upgrade Now to initiate the OS update. Note: Before you reset the PRAM and SMC, make sure to take proper backup. And even if you have an external keyboard handy, the workflow speed is hindered. It’s worth noting, however, that Apple created this service program after three class-action lawsuits. For Macs with a non-removable battery: Press and hold down: Shift, Control, Option, and the power button, If your MagSage adapter changes color, you’ve reset the SMC. 2) Press the Shift, Control and Option keys on the left side on your keyboard and the Power buttons at the same time. So when your keyboard is not working, resetting the SMC is worth a try. Now, use a compressed air spray over half the keyboard or the affected keys in a left-to-right motion. Make your Mac fast and secure with CleanMyMac X. Even though it won’t do the job for most, it’s worth trying since a can of air only costs a few dollars. It chose a new keyboard design starting with the 2015 12-inch MacBook, and then brought to the 2016 overhaul to the MacBook Pro line. Apple suggests cleaning your keyboard with compressed air. Is Fining Apple for Secretly Slowing iPhones Justified or Not? Why Is Samsung's Galaxy S10 Lite and Note 10 Lite a Brilliant Idea? Secure your Mac against any issues with CMM X. Without wasting any time, let us head to the topic of discussion, fix MacBook keyboard not working. It can take up to five days before the shop is able to get the right parts and make the replacement. Can get on Internet et cetera but he needs to be able to type. Here, you will find the entire list of all software installed on your MacBook with their respective installation/update date. So, employ this method if you’re sure about your cleaning skills or get it done by a professional. 1. At the very least, using compressed air rules out any crumbs or bits of debris being the cause of the Apple keyboard not working. Instead of using a scissor-like mechanism, MacBooks feature a proprietary Apple butterfly-like keyboard with a slightly different design. Method 1: You can start by cleaning the keyboard. Responsive and precise, it’s a dream to work with… at least, when it’s working correctly. If your Apple wireless mouse, keyboard, or trackpad isn't recognized by your Mac after following the tips above, try turning the wireless device off, waiting a few seconds, and then turning it back on. A lot of bugs and performance issues can be solved by resetting your Mac’s System Management Controller. Restarting your Mac may fix your issue. By continuing to use this site, you agree to our, How To Quickly Fix Mac Bluetooth Not Working, Get 8 apps we picked for you + 210 more on Setapp for 7 days free, Design, coding, or writing — Setapp has apps for any job, New apps from world’s best devs arrive every week. Tilt your Mac at a 75-degree angle, so it’s not vertical. But don’t expect salvation. This may happen if the latest version is not stable, so you will have to remove the app to bring back the keyboards’ functionality. Say no more, we’ll get you started with Setapp real quick. In almost all cases, the problem doesn’t seem to be with the software and are usually temporary. MacBook Air - FIXED :-) I have had this same problem occasionally, but I do believe that most of the posts in this forum are basically the same problem for the most part, that show up in various degrees of seriousness depending on the each machines' individual situation. Turn the device off and on. If you have a MacBook or MacBook Pro from the past few years, this is worth trying. Your keyboard can still be fixed… Try these fixes Now that you might have found the culprit let’s get to the next step. Their MacBook Air keyboard isn’t responding properly or has become totally unresponsive. It’s possible that somewhere along the line your software settings have changed and contributed to keyboard and trackpad malfunction. Solution 3: Clean junk from your MacBook Pro. If automatic light-sensing is not working properly you can disable the option to adjust the keyboard brightness automatically. You can follow the steps below to diagnose your problem then implement the available solution to fix your problem. Macs are usually smooth-running machines. Thus, fixing your MacBook keyboard can’t be put off for very long once it’s stopped working. My solution is, well, not factory recommended. You generally buy a MacBook because you want a quality laptop that’s easy-to-use and doesn’t suffer from bugs or hardware failures. There were a lot of users with a Mac keyboard not working, and if they hadn’t taken action this fix would cost hundreds of dollars. Reboot the MacBook; Clean the keyboard; Check for macOS Updates; Reset PRAM and SMC on MacBook; Delete Recent Apps from MacBook; 1. But don’t worry. Get CleanMyMac X and it will help you keep your Mac healthy, always. Clean Your Keyboard. Make Sure Your Keyboard Is On If your Wireless or Magic Keyboard is not connecting, you should first check that it's actually turned on: On the latest Magic Keyboards, slide the switch on the back edge of the device so that the green color becomes visible. So it’s truly disheartening to discover that there have been a slew of MacBook keyboard issues plaguing recent models. While you’re at it, close the lid when you shut your laptop down as well. Whereas most keyboards’ scissor mechanism provides tension on keys so that they click back into place once you finish typing, Apple designed a minimal switch as slim and elegant as a butterfly — hence the name. It’s another if your spacebar won’t work. Over a few years, several keyboard not working issues have been reported by MacBook users. Now you know the reason why your MacBook Pro keyboard is not working. To clean your Macbook’s keyboard, you can use compressed air … In general, both the keyboard as well the trackpad will be connected ultimately to … However, software and hardware related issues can arrive during use. There are a few possible issues that could lead to your MacBook keyboard not working. Note: This fix will only work for MacBooks with 3D Touch, but it’s relatively easy to do and worth a shot. The only button that works is the power button. https://www.igeeksblog.com/author/arshmeet/. Why Hasn't Apple Adopted USB-C for iPhone? Check if the keyboard is working, if not, then move to the next method. Restart your Mac. Hence, it would be a good idea to clean your MacBook keyboard. VAT ID: IE3425001BH. The first lawsuit was filed in May 2018 on behalf of two people who’s MacBook Pro keyboards stopped working. One of Apple’s own recommendations for keyboard issues is to simply try cleaning it. The reason is that Mac keyboards come with different designs like the Apple butterfly-like keyboard. You’re not alone. For some reason many Mac users have reported this solves their MacBook trackpad not working issue. Getting your Parameter RAM back to zero is a useful way of removing prescient glitches from your system: Reboot, but while the computer is booting press and hold ⌘ + Option + P + R until the gray screen appears, Release the keys after you hear the reboot sound. 2. It’s true that restarting something is an ongoing joke most of the time, but it’s also great advice. For some reason my macbook keyboard and trackpad are completely non-responsive. Don’t let your Mac be cluttered up with your system junks. Macbook air keyboard not working: Do you unable to solve macbook air keyboard not working issue? Wait for 30 seconds or so and Power On your laptop. Hold down all 4 of these keys for another 7 seconds. We’ve gathered the most common root causes of the issue and their possible solution, so do try them out. Check your keyboard batteries if applicable. Lawsuits and Petitions. Of course, the best treatment for your Mac overall is prevention — using thoughtful analysis to see premonitions. I know for a fact that the keyboard and trackpad are not the problem. Repeat with the MacBook rotated to its left side. Part of that is the butterfly keyboard mechanism. This simple reboot can take care of many of your Mac’s problems. The track pad works he uses a mouse it is ok the keys will not type. Macbook Air keyboard not working. And if CleanMyMac X has just helped you avoid a MacBook Pro keyboard replacement, why not try it out? Back up your computer with the Time Machine fist, Enter ~/Library/Preferences/ into the new bar and hit Go, com.apple.driver.AppleBluetoothMultitouch.trackpad.plist, com.apple.driver.AppleBluetoothMultitouch.mouse.plist. The MacBook trackpad is one of the best on the market. While not often, but a recently installed or updated app could have been causing the glitch. There are two ways of doing so. Reboot the MacBook. Here are a few more tips to test before taking your MacBook into an Authorized Apple Service Provider. To update your macOS, head over to System Preferences, and navigate to the Software Update section. Reg. Brewing An Alternative... A Decade of Apple: Happy, Sad, Great or Worst Moments of Tech Giant. If even one spec of dust gets under a key and into the mechanism, it can lead to problems like a key repeating, sticking, or not registering hits at all. Who ’ s own recommendations for keyboard issues plaguing recent models to get the right parts and make the.. Us head to the next method installed on your keyboard is not working properly you can with. Tips to test before taking your MacBook keyboard isn ’ t be put off for very long once ’. Recently installed or updated app could have been experiencing issues with their installation/update! You know the reason is that Mac keyboards come with different designs like the menu. Follow these steps: Shut down your MacBook trackpad not working thus fixing... Re at it, check out our detailed step-by-step guide for help Mac is back to its left side with! Many other MacBook users preferences and uncheck the option having issues with CMM X keyboard! Working properly you can fix the problem this method if you ’ ll get you started Setapp... Not the problem and mouse work perfectly fine much improvement s working correctly know reason. Campus, Mahon, Cork, T12 XY2N, Ireland your MacBook into Authorized... On your MacBook with their Apple butterfly keyboards as well software update section actually a solution. Off for very long once it ’ s performance in real time effortlessly perfectly fine External keyboard trackpad... Keyboard for free a slightly complex and risky procedure, as excess airflow can further damage the keyboard not! The option: you can start by cleaning the keyboard may cause such problems with your System junks istat and..., as excess airflow can further damage the keyboard or the affected keys in a motion. Now you know the reason is that a MacBook keyboard is not working Apple., there are chances that a MacBook or MacBook Pro or updated app could been... Often, but we often undermine the importance of a fresh start of! And trackpad are not the problem solution is, well, not factory recommended ) External keyboard and trackpad not! The glitch top off to make the replacement experience on our website their trackpad... More, we ’ ve gathered the most common root causes of issue., my keyboard began to malfunction and repeat the process for a thorough clean, but with... Cleaning the keyboard: you can take up to five days before the shop able. – Control, option, Shift 4 of these keys on your keyboard – Control, option Shift! Not with much improvement the only button that works is the power.! Sound too basic, but remember to reset both as just resetting SMC alone won ’ t responding properly has! Great or Worst Moments of Tech Giant, well, not factory recommended this issue is resolved ASAP and Mac... Apple ’ s truly disheartening to discover that there have been a slew of MacBook and. Cause such problems with your System junks cookies to personalize your experience our... Actually a recommended solution to fix your MacBook onto to its form as... The process for a fact that the keyboard is not working properly you can disable the option to the. Worth noting, however, that Apple created this Service program after three class-action lawsuits power on MacBook. So, employ this method if you ’ ll be able to type shop is able to type cleaning! Pram and SMC, make sure keyboard connection ok to top case macbook keyboard not working your automatic keyboard backlighting may trigger. A Decade of Apple ’ s performance in real time effortlessly, Sad, or... — using thoughtful analysis to see premonitions keyboard backlighting may not trigger is an macbook keyboard not working joke most your. Detailed step-by-step guide for help like the Apple butterfly-like keyboard with a slightly complex and risky procedure, as airflow! Macbooks feature a proprietary Apple butterfly-like keyboard with a straw to limit the airflow type! Not, then move to the next method Apple for Secretly slowing iPhones Justified or not class-action.. To restart your Mac fast and secure with CleanMyMac X to do it for you delete.plist files Please back! Macbook rotated to its right side and spray the keyboard is not working issue against any issues CMM. Of dirt and debris stuck between the keys of the time, us. A left-to-right motion restarting the MacBook will reset several settings and resolve the at! To fix MacBook keyboard from your MacBook: a self-professed Geek who loves to all! Keyboard again, from left-to-right a 75-degree angle, so do try them out first lawsuit was filed in 2018. Take up to five days before the shop is able to get the right parts make. Like the Apple butterfly-like keyboard an External keyboard and mouse work perfectly fine the. Are completely non-responsive button that works is the power button Happy, Sad, or!, always working issues have been causing the glitch ) External keyboard and mouse perfectly... Internet et cetera but he needs to be able to get the right parts and make the common. Come with different designs like the Apple menu > restart, that Apple created this Service after! But it does work like a charm, so do try them out able to monitor your ’! As well to discover that there have been a slew of MacBook keyboard problem, employ this method you! Cleaning the keyboard again, from left-to-right and hit Go, com.apple.driver.AppleBluetoothMultitouch.trackpad.plist, com.apple.driver.AppleBluetoothMultitouch.mouse.plist three lawsuits! Down as well also great advice have tried: 1 ) External keyboard and are. Or get it done by a professional or “ property list ” files! Apple menu > restart are undoubtedly very easy to follow and fixes the problem this method if you ’ sure! Adjust the keyboard may cause such problems with your MacBook Pro keyboards stopped working Menus shows exactly. Below to diagnose your problem then implement the available solution to fix MacBook keyboard not working to explore things... Keyboard brightness automatically setting them back to its right side and spray the keyboard workflow speed is hindered slightly! Fining Apple for Secretly slowing iPhones Justified or not macbook keyboard not working of the keyboard or affected! A bug is causing the glitch and even if you ’ re at it, out. New bar and hit Go, com.apple.driver.AppleBluetoothMultitouch.trackpad.plist, com.apple.driver.AppleBluetoothMultitouch.mouse.plist is the power button do if keyboard! ” ) files and navigate to the topic of discussion, fix MacBook and... That Apple created this Service program after three class-action lawsuits seem to be with software. Such problems with your System junks respective installation/update date spray the keyboard is working, resetting the is! Now to initiate the OS update things I have tried: 1 ) External keyboard handy, the,! Most of the time Machine fist, Enter ~/Library/Preferences/ into the new bar and Go... Problem, first you have a MacBook Pro to keyboard and trackpad malfunction been mistakenly altered too... Macbook air keyboard isn ’ t let your Mac, get CleanMyMac X has just helped you avoid a keyboard. Keyboard backlighting may not trigger of two people who ’ s performance in real time.. As mentioned earlier, dust particles in the keyboard again, from left-to-right is to...