Please submit EAP claims to the Behavioral Health claims submission address on the consumer ID card. BHCA Provider FAQ. Box 19199 Planation, FL 33318. Optum Provider Provider Phone Number: (800) 888-2998, United Behavioral Health Provider Phone Number: (800) 888-2998. The United Health Care network is very large covering commercial, medicaid, and medicare policies in a variety of states.  This exhaustive list will help you narrow down where to file your United Health Care claims based specifically on the name of the policy. X�@] �{���B��`����Vd`x�d, ;&e Health Details: Largest behavioral health network in the U.S. Easy access to high-quality mental health and substance use disorder services is essential to the health and well-being of the people we serve.Optum ® has the nation’s largest performance-tiered network with more than 185,000 active network providers. Intake / Evaluation (90791) Billing Guide, Evaluation with Medical Assessment (90792). Claims Unit P.O. You'll always be able to get in touch. You can do this by calling them at the above phone numbers.  Or you could contact us at TheraThink about our mental health insurance billing service and offload the hassle completely. We are your billing staff here to help. We understand that it's important to actually be able to speak to someone about your billing. I cannot capture in words the value to me of TheraThink. Optum's clinician website, Provider Express, supports entry of outpatient behavioral health claims by a registered user. Denny and his team are responsive, incredibly easy to work with, and know their stuff. Solstice Benefits P.O. You can call, text, or email us about any claim, anytime, and hear back that day. 84130-0760. Please be sure to take note of registration requirements and details. Thank you. If you want to never have to make these sorts of calls, consider our billing service for help. TheraThink provides an affordable and incredibly easy solution. Add in the unnecessarily difficult insurance billing system and we run the risk of working way over full-time. Optum EAP. Live and Work Well, is a confidential mental health, work/life and EAP resource center offering Optum Behavioral Mental Health interactive assessments, service provider and medication databases, self-help programs and extensive information and tools. Learn More. But it’s important to do your due diligence to ask if you are in network for all of these plans. Health Plan Groups. And that’s it! Easier to be certain than to be wondering what the deal is! As you’re aware, treatment is critical since it can contribute to the patient’s readiness to change at risk behaviors. Effective January 1, 2021, the management of behavioral health and substance use benefits will transition from Optum Behavioral Health to Prestige Health Choice for all current Prestige Health Choice members in Florida (Medicaid Regions 9 and 11). Tip:  Say representative, I don’t have it, and press “0” to get a real human as fast as possible. • Free Account Setup - we input your data at signup. h�b```���F����ea�8�� ���Au�\���ʭ��Ϯ�e�h`�"��N)�Ú�Ad�2������ʧ8�G\�K8�902�J/��U��UP��`c�ɅO endstream endobj 158 0 obj <. To receive benefits under the plan, you should contact Optum Behavioral Solutions before inpatient and outpatient behavioral health services are provided. By the end of March, approximately 33% of all behavioral health claims for Optum … The lawsuit comes as claims for addiction and mental health treatment are on a sharp rise. Billing guidelines: Optum Behavioral Health will reimburse … Always call each insurance company and ask directly. Behavioral health eligibility Behavioral health benefits are available to members and dependents enrolled in medical insurance through Optum, your behavioral health vendor. %%EOF Normally, about 2% of all behavioral health claims Optum receives are for a telehealth visit. Our data is encrypted and backed up to HIPAA compliant standards. Learn what types of services are covered, find a provider or telehealth service and more. New features will bring more power to your practice so you can spend less time on claims and more time getting people the care they need. Analysis of insurance claims from earlier this year found that the number of behavioral health … Welcome to Optum Pay™ We help your practice efficiently reconcile and manage claims payment and remittance data. Optum provides a specialized network of professional providers and treatment facilities, which have been thoroughly evaluated according to comprehensive guidelines. Find articles, self-care tools, caring providers, and other mental health and substance use disorder resources. You want to get paid quickly, in full, and not have to do more than spend 10 or 15 minutes to input your weekly calendar. 207 0 obj <>stream “As private practitioners, our clinical work alone is full-time. h�bbd``b`�$f ��@��$� Optum networ… Early claims data indicates a significant shift in the use of telehealth for behavioral healthcare. Early claims data indicates a significant shift in the use of telehealth for behavioral health care. Largest behavioral health network in the U.S. Easy access to high-quality mental health and substance use disorder services is essential to the health and well-being of the people we serve. United Health Card Provider Phone Number: (877) 842-3210. Let us handle handle your insurance billing so you can focus on your practice. Confidential property of Optum. We’ve created this reference guide of resources to help primary care providers screen patients for depression, Attention Deficit Hyperactivity Disorder (ADHD) and alcohol/substance misuse. 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